FAQs

FAQs

Unframed prints: We are based in the UK, but we partner with a worldwide network of printers for all our fine art prints. Our printing labs are in the UK, EU, United States and Australia, so your order will be shipped from the closest lab. All wall hangings are shipped from the UK.

Framed prints: Please note that framed prints are only shipped to the UK, EU, United States and Australia. 

Framed print, unframed print and wall hangings orders will be dispatched separately. You will receive a separate shipping confirmation for each part of your order.

UK orders are sent class first class via Royal Mail. A tracked option is available. All International orders are fully tracked. The tracking details can be found on your shipping confirmation email.

Typically unframed prints should arrive within 5-7 working days and 7-10 working days for framed prints (framed prints only available in UK, EU, United States and Australia). International order may take longer. We cannot be held responsible for delays with delivery.

Framed and Unframed prints

In some circumstances changes can be made to orders which have just been placed, please reply to your order confirmation email to discuss. Unfortunately as all prints and frames are made to order we cannot accept returns or exchanges.

Wall hangings

We are happy to accept returns of wall hangings within 30 days of purchase if the wall hanging is unmarked and in a resalable condition. Please reply to your order confirmation email to discuss.

We will be happy to replace orders damaged during transit. Please reply to your order confirmation email and attach an image of the damage print and packaging.

We offer framing for all our print sizes, plus a range of magnetic hanging frames too. Framed prints can be shipped to the UK, EU, United States and Australia.